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~institution:"Erasmus Research Institute of Management"
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Consumer behaviour
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Customer satisfaction
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Verhoef, Peter C.
6
Franses, Philip Hans
4
Donkers, Bas
2
Langerak, Fred
2
Verlegh, Peeter W. J.
2
Wiele, Ton van der
2
Boselie, Paul
1
Brito, Marisa P. de
1
Bruggen, Gerrit H. van
1
Dekimpe, Marnik G.
1
Dekker, David J.
1
Dekker, Rommert
1
Dolfsma, Wilfred
1
Farndale, Elaine
1
Flapper, Simme D. P.
1
Hanssens, Dominique M.
1
Hesselink, Martijn
1
Hesselink, Martijn Willem
1
Hoesel, Stan van
1
Jong, Martijn de
1
Krackhardt, David
1
Loef, Joost
1
Morales, Dolores Romero
1
Paauwe, Jaap
1
Pauwels, Koen
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Romeijn, H. Edwin
1
Sloot, Laurens M.
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Smit, Willem
1
Srinivasan, Shuba
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Valck, Kristine de
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Vanhamme, Joe͏̈lle
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Vlagsma, Kristine
1
Vriens, Marco
1
Vroomen, Björn
1
Wagelmans, Albert P. M.
1
Wierenga, Berend
1
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Erasmus Research Institute of Management
National Bureau of Economic Research
575
Springer Fachmedien Wiesbaden
206
OECD
61
IGI Global
53
Verlag Dr. Kovač
49
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
42
Books on Demand GmbH <Norderstedt>
40
American Marketing Association
39
International Energy Agency
30
European Association of Agricultural Economists - EAAE
29
Information Resources Management Association
27
Institut für Demoskopie Allensbach
26
Edward Elgar Publishing
25
Université Paris-Dauphine (Paris IX)
22
Nomos Verlagsgesellschaft
20
Universität Mannheim
20
INSEAD
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Friedrich-Schiller-Universität Jena
18
Nordic Council of Ministers
18
RWTH Aachen
15
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
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Haufe-Lexware GmbH & Co. KG
14
Shaker Verlag
13
Österreichisches Institut für Wirtschaftsforschung
13
Europäische Kommission
12
Facultatea de Administraţie Publică, Şcoala Naţională de Studii Politice şi Administrative (SNSPA)
12
Fördergesellschaft Marketing an der Universität Augsburg
11
Springer International Publishing
11
Christian-Albrechts-Universität zu Kiel
10
Eric Cuvillier <Firma>
10
Europäische Kommission / Gemeinsame Forschungsstelle
10
HAL
10
Harvard Graduate School of Business Administration
10
Svenska Handelshögskolan <Helsinki>
10
Verlag Franz Vahlen
10
Center for Economic Research <Tilburg>
9
Deutscher Dialogmarketing Verband
9
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
9
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
9
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ERIM report series research in management
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ECONIS (ZBW)
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Mystery shopping : in-depth measurement of customer satisfaction
Hesselink, Martijn Willem
(
contributor
); …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001765932
Saved in:
2
The importance of customer satisfaction in organisational transformation : a case of a Dutch temporary employment agency
Hesselink, Martijn
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001694428
Saved in:
3
The effect of members' satisfaction with a virtual community on member participation
Langerak, Fred
;
Verhoef, Peter C.
;
Verlegh, Peeter W. J.
; …
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732897
Saved in:
4
Surprise ... Surprise ... : an empirical investigation on how surprise is connected to customer satisfaction
Vanhamme, Joe͏̈lle
(
contributor
)
-
2003
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001732907
Saved in:
5
Web-based organizing in traditional brick-and-mortar companies : the impact on HR
Paauwe, Jaap
(
contributor
);
Farndale, Elaine
(
contributor
); …
-
2004
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10002208079
Saved in:
6
Do promotions benefit manufacturers, retailers or both?
Srinivasan, Shuba
;
Pauwels, Koen
;
Hanssens, Dominique M.
; …
-
2001
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001658533
Saved in:
7
Polynomial time algorithms for some multi-level lot-sizing problems with production capacities
Hoesel, Stan van
;
Romeijn, H. Edwin
;
Morales, Dolores Romero
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001694425
Saved in:
8
Building stronger channel relationships through information sharing
Smit, Willem
(
contributor
); …
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001709616
Saved in:
9
Reverse logistics - a review of case studies
Brito, Marisa P. de
(
contributor
); …
-
2003
Persistent link: https://www.econbiz.de/10001765949
Saved in:
10
Further thoughts on CRM : strategically embedding Customer Relationship Management in organizations
Verhoef, Peter C.
(
contributor
);
Langerak, Fred
(
contributor
)
-
2002
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001701450
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