Narrow search
Showing 1 - 10 of 36
Cover Image
A transparent role of information systems within business processes: A case study
Verboom, M.; Iwaarden, J.D. van; Wiele, A. van der - Erasmus Research Institute of Management (ERIM), ERIM … - 2004
Service organisations still struggle with the adoption of a road to excellence. Evidence exists that processes and systems in service organisations are not always as advanced as in manufacturing organisations. Adding a quality smile to the face of the service provider will not solve the problems...
Persistent link: https://www.econbiz.de/10005288324
Cover Image
Perceptions About The ISO 9000 (2000) Quality System Standard Revision And Its Value: The Dutch Experience
Wiele, A. van der; Iwaarden, J.D. van; Williams, A.R.T.; … - Erasmus Research Institute of Management (ERIM), ERIM … - 2004
The aim of the research reported in this paper is to assess the relative value of the 2000 version of the ISO 9000 series of quality management system standards in comparison to the 1994 version. 773 organisations in the Netherlands which have all been certified to the ISO 9000 standard were...
Persistent link: https://www.econbiz.de/10005288329
Cover Image
Standardisation as a Catalyst for Innovation
Blind, K. - Erasmus Research Institute of Management (ERIM), ERIM … - 2009
/>-------------------------------------------------------<br/> Traditionally, standards have been perceived as contradicting innovation. However, this view has been overturned in recent years … address will present the innovation-promoting impacts of standards in three different dimensions. In addition, possible … barriers for the exploitation of these potentials and negative implications of the interaction between innovation and …
Persistent link: https://www.econbiz.de/10008595645
Cover Image
Learning And Governance In Inter-Firm Relations
Nooteboom, B. - Erasmus Research Institute of Management (ERIM), ERIM … - 2004
This article connects theory of learning with theory of governance, in the context of inter-firm relations. It recognizes fundamental criticism of transaction cost economics (TCE), but preserves elements from that theory. Two kinds of relational risk are identified: hold-up and spillover risk....
Persistent link: https://www.econbiz.de/10005795613
Cover Image
Organisational Learning And Multinational Strategy
Nooteboom, B. - Erasmus Research Institute of Management (ERIM), ERIM … - 2004
Increasingly, it has been recognised that in their process of internationalisation multinationals may learn. They may take a strategy not only of exploitation, to leverage existing assets, competencies and products, built up in their home countries, but also, and perhaps even primarily, of...
Persistent link: https://www.econbiz.de/10005795619
Cover Image
Deviation Among Technology Reviews: An Informative Enrichment of Technology Evolution Theory for Marketing
Sood, A.; Stremersch, S. - Erasmus Research Institute of Management (ERIM), ERIM … - 2010
Understanding technological change is of critical importance to marketers, as it bears new markets, new brands, new customers, and new market leaders. This paper examines the deviation among reviews of a technology’s performance and its consequences for inferences on technology evolution...
Persistent link: https://www.econbiz.de/10008484117
Cover Image
Product Intelligence: Its Conceptualization, Measurement and Impact on Consumer Satisfaction
Rijsdijk, S.A.; Hultink, E.J.; Diamantopoulos, A. - Erasmus Research Institute of Management (ERIM), ERIM … - 2007
framework in which product intelligence leads to consumer satisfaction through the innovation attributes of relative advantage …
Persistent link: https://www.econbiz.de/10005505036
Cover Image
Appropriability in Services
Dolfsma, W.A. - Erasmus Research Institute of Management (ERIM), ERIM … - 2005
paper I take a closer look at one aspect of innovation in services: appropriability. I discuss the different elements that …
Persistent link: https://www.econbiz.de/10005450974
Cover Image
Stages Of Discovery And Entrepreneurship
Nooteboom, B. - Erasmus Research Institute of Management (ERIM), ERIM … - 2003
In an attempt at a systematic theory of entrepreneurship, this paper connects various literatures, from economics and business. In economics, there are many notions of entrepreneurship, some of which seem to contradict each other. For example, there are notions of entrepreneurship as an...
Persistent link: https://www.econbiz.de/10005451003
Cover Image
Organizing The Innovation System For Reusability: The Case Of Made-To-Order Markets
Oshri, I.; Bosch, F.A.J. van den; Volberda, H.W. - Erasmus Research Institute of Management (ERIM), ERIM … - 2004
This paper examines the transfer of designs between projects within firm in the context of made-to-order producing companies. This practice is also known as knowledge reuse. Past studies has provided a detailed account of the strategies and processes involved in the reuse of technologies....
Persistent link: https://www.econbiz.de/10005288352