Showing 1 - 10 of 38
Service organisations still struggle with the adoption of a road to excellence. Evidence exists that processes and systems in service organisations are not always as advanced as in manufacturing organisations. Adding a quality smile to the face of the service provider will not solve the problems...
Persistent link: https://www.econbiz.de/10010731508
The aim of the research reported in this paper is to assess the relative value of the 2000 version of the ISO 9000 series of quality management system standards in comparison to the 1994 version. 773 organisations in the Netherlands which have all been certified to the ISO 9000 standard were...
Persistent link: https://www.econbiz.de/10010731509
The number of citations a paper receives is the most commonly used measure of scientific impact. In this paper, we study not only the number but also the type of citations that 659 marketing articles generated. We discern five citation types: application, affirmation, negation, review and...
Persistent link: https://www.econbiz.de/10011220590
Eindhoven, and Uppsala University (Sweden). His research is focused on the role of suppliers in product innovation and has been …
Persistent link: https://www.econbiz.de/10010837394
This paper examines the effect of innovation on the risk of exit of a firm, distinguishing between different modes of … exits. Innovation represents a resource and a capability that helps a firm to build competitive advantage and remain in the … empirically by linking data on innovation and exits for a large sample of manufacturing firms in the Netherlands. The results show …
Persistent link: https://www.econbiz.de/10010837481
In an attempt at a systematic theory of entrepreneurship, this paper connects various literatures, from economics and business. In economics, there are many notions of entrepreneurship, some of which seem to contradict each other. For example, there are notions of entrepreneurship as an...
Persistent link: https://www.econbiz.de/10010837547
paper I take a closer look at one aspect of innovation in services: appropriability. I discuss the different elements that …
Persistent link: https://www.econbiz.de/10010837550
This article studies density and strength of ties in innovation networks. It combines issues of ‘competence’ with …
Persistent link: https://www.econbiz.de/10010837576
-level variables (i.e. national culture) to explain differences in innovation penetration levels and adoption decisions by companies … have a strong, significant influence on the innovation penetration and adoption. In addition, we find adoption models … including micro-, meso- and macro-level variables to perform significantly better in explaining innovation adoption across …
Persistent link: https://www.econbiz.de/10010837623
innovation. It employs an analysis of three types of embedding: institutional embedding, which is often localized, structural …. It employs results from earlier research in organizational learning and innovation, and in the management of inter …
Persistent link: https://www.econbiz.de/10010837649