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~institution:"Eric Cuvillier <Firma>"
~institution:"William Davidson Institute <Ann Arbor, Mich.>"
~isPartOf:"Göttinger Wirtschaftsinformatik"
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On the design of service interaction with conversational agents : understanding users' affective, cognitive, and behavioral responses to imperfections
Riquel, Johannes
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2022
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Persistent link: https://www.econbiz.de/10013286599
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IT-gestützte Früherkennung digitaler unternehmensbezogener Empörungswellen in sozialen Medien
Koch, Kevin
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2022
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Persistent link: https://www.econbiz.de/10012807638
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