"This public governance review of Mexico examines the regulatory framework in Mexico, explains how e-government could be used to find new approaches to old challenges, and looks at the challenge of professionalising public servants in Mexico."--Publisher description

E-government is more about government than about “e”. The spread of new information and communication technologies has spurred major changes at all levels of society and notably in citizen expectations. Governments have also been integrating those technologies into work practices to keep...

Information and communication technology (ICT) offers an array of tools that can be used to help government services become more agile, responsive, seamless and accountable. This book looks at new thinking and practice in OECD countries in five different areas: Making electronic services more...

This public governance review of Mexico examines the regulatory framework in Mexico, explains how e-government could be used to find new approaches to old challenges, and looks at the challenge of professionalising public servants in Mexico.