These guidelines are designed to encourage understanding of the specific problems experienced by disabled and older passengers when using the transport system, and to provide guidance on how best to respond to their needs. Accessible, user-friendly transport means that disabled and older people...

A large number of people with mobility handicaps have difficulty using transport systems and this number will increase significantly over the coming decades. It is therefore essential that transport infrastructure and systems are designed and built to cater for their needs. This publication sets...

Taxis are an essential mode of transport for disabled and older people. The combination of the personal service they offer, their wide availability and door-to-door operations enable them to respond particularly well to the travel needs of people with disabilities. Although several countries...