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~institution:"Excellence-in-Service-Konferenz <6., 2016, Koblenz>"
~subject:"Kundenservice"
~subject:"USA"
~type_genre:"Article in journal"
~type_genre:"Collection of articles of several authors"
~type_genre:"Fallstudie"
~type_genre:"Statistik"
~type_genre:"Textbook"
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Excellence-in-Service-Konferenz <6., 2016, Koblenz>
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Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
Gouthier, Matthias
(
ed.
)
-
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
-
2017
-
1. Auflage
" „Design Doing" wird -- Management Summary -- 1. Die Potentiale von Design Thinking im
Kundenservice
-- 1.1 Design Thinking zur …
Persistent link: https://www.econbiz.de/10011924068
Saved in:
2
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
Gouthier, Matthias
(
ed.
)
-
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
-
2017
-
1. Auflage
Persistent link: https://www.econbiz.de/10011709816
Saved in:
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