The past decades have shown a remarkable growth in entrepreneurship among migrants. Recent studies on ethnic entrepreneurship have pointed at an increasing share of migrants in urban small- and medium-sized entrepreneurial businesses. These migrant activities are crucial to the urban economy in...

Strategic ambitions can function as drivers of improvement in organizations. Continuous improvement is driven by strategic ambitions to: design quality into the structure of the organization, plan and control improvements, assure improvements, set and realize improvement goals, position the...

In this paper the relation between container terminal services and quality is explored. Quality elements that are important to terminal customers are reliability, flexibility, availability, time, costs, control, and after sales support. Overall, it is important for the terminal operator to...

This article describes the development of an instrument to measure the quality of managerial learning on the job. The instrument can be used to analyse the quality of the individual learning process on the job. The literature shows that two factors determine the quality of the learning process;...

We investigated temporal trends in the validity of an assessment center consisting of a group discussion and an analysis/presentation exercise, for predicting career advancement as measured by average salary growth over a 7-year period, for a sample of 679 academic graduates. The validity of the...

A hierarchical model is calibrated and used to illustrate labour market flows within a firm. The model establishes a link between the models of the firm from the literature on industrial organisation and the description of labour market dynamics in the flow approach to labour markets. It...

The aim of this study is to gain knowledge on the influence of coaching on the performance of employees and on the performance of their organisation as a whole. From the literature review it was expected that there would be a positive relation between the coaching styles ‘friend’,...

Companies are installing groupware to gain more efficiency. This article is based on a research done at a global leasing company to the high-order effects of groupware. The groupware was used by an international european team in the company developping a new database. The major effects of using...

This article presents four basic innovation leadership styles: charismatic, instrumental, strategic and interactive innovation leadership. The leadership styles and their characteristics relate to process and product innovations in construction projects. A theoretical framework - which...