Agarwal, Sumit; Chomsisengphet, Souphala; Liu, Chunlin; … - Federal Reserve Bank of Chicago - 2010
This paper empirically examines the benefits of relationship banking to banks, in the context of consumer credit … its credit card customers, we estimate the effects of relationship banking on the customers' default, attrition, and … savings balances, helps predict and thus monitor the behavior of the credit card account over time. These results imply …