important aspects of global supply chain relationships: supply chain integration and collaboration; outsourcing and offshoring … customer power on supply chain integration and performance / Xiande Zhao ... [et al.] -- 10. Offshoring process / Dmitrij … Slepniov, Brian Waehrens, Hiroshi Katayama -- 11. Impact of strategic outsourcing on operational control / Rob Dekkers -- 12. A …