In many countries, caseworkers in a public employment office have the dual roles ofcounselling and monitoring unemployed persons. These roles often conflict with each otherleading to important caseworker heterogeneity: Some consider providing services to theirclients and satisfying their demands...

We evaluate a randomized experiment of a statistical support system developed to assistcaseworkers in Swiss employment offices in choosing appropriate active labour marketprogrammes for their unemployed clients. This statistical support system predicted the labourmarket outcome for each...

There are large spatial disparities in unemployment durations across the 1,300 municipalitiesin the Ile-de-France region (Paris Greater Area). In order to characterize these imbalances,we estimate a proportional hazard model stratified by municipality on an exhaustive datasetof all unemployment...