In Portugal duration of benefits is exclusively age determined while replacement rates are toall intents and purposes uniform. We exploit differences in potential maximum duration ofbenefits for nearly matched pairs of individuals who differ in age by one year and in potentialmaximum duration of...

In many countries, caseworkers in a public employment office have the dual roles ofcounselling and monitoring unemployed persons. These roles often conflict with each otherleading to important caseworker heterogeneity: Some consider providing services to theirclients and satisfying their demands...

We evaluate a randomized experiment of a statistical support system developed to assistcaseworkers in Swiss employment offices in choosing appropriate active labour marketprogrammes for their unemployed clients. This statistical support system predicted the labourmarket outcome for each...