We use a theory of apologies to design a nationwide field experiment involving 1.5 million Uber ridesharing consumers who experienced late rides. Several insights emerge from our field experiment. First, apologies are not a panacea: the efficacy of an apology and whether it may backfire depend...

Wie hoch sind die durch den Verkehr in der Schweiz verursachten Kosten, wie sind sie entstanden und wer hat sie übernommen? Die vorliegende Publikation beantwortet diese und weitere Fragen für den motorisierten Strassen- und Schienenverkehr, den Langsamverkehr, die Luftfahrt sowie erstmals...

More than 17 percent of households in American central cities live in poverty; in American suburbs, just 7.4 percent of households live in poverty. The income elasticity of demand for land is too low for urban poverty to be the result of wealthy individuals' wanting to live where land is cheap...

Urban public transit agencies spend billions of dollars each year on workers, durable capital and energy to supply transportation services. During a time of rising concern about climate change, the urban public transit sector has not significantly reduced its carbon footprint. Using data for the...

This note seeks the socioeconomic roots of racial disparities in COVID-19 mortality, using county-level mortality, economic, and demographic data from 3,140 counties. For all minorities, the minority's population share is strongly correlated with total COVID-19 deaths. For Hispanic/Latino and...

In this paper I analyze GMM estimation when the sample is not a random draw from the population of interest. I exploit auxiliary information, in the form of moments from the population of interest, in order to compute weights that are proportional to the inverse probability of selection. The...

The U.S. public transit system represents a multi-billion dollar industry that provides essential transit services to millions of urban residents. We study the market for new transit buses that features a set of non-profit transit agencies purchasing buses primarily from a few domestic bus...