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designs, and we investigate how teams aggregate individual preferences. We find that team decisions reveal less inequality … aversion than individual initial proposals in team decision-making. However, teams are no more selfish than individuals who … decide in isolation. Individuals express strategically more inequality aversion in their initial proposals in team decision …
Persistent link: https://www.econbiz.de/10010899781
In the first section, a literature review on identification enables a clear definition of the "Customer-Company Identification" construct to be given. Then in the second section, the conceptual framework and the main hypothesis are exposed. In the third section, an empirical investigation into a...
Persistent link: https://www.econbiz.de/10009368010
This conceptual article presents the current criticisms to relationship marketing and important concepts developed in the psychology to understand consumer reactance toward services packaged as formal contracts. A first part presents the numerous questions that researches are raising about the...
Persistent link: https://www.econbiz.de/10008788901
The relational approach is often presented as a strategy to retain customers, but it may also be an appropriate approach to encourage customers to complain, as a review of literature shows. Using information contained in complaints and giving the right answers (distributive, procedural and...
Persistent link: https://www.econbiz.de/10008789426
The combined pressures of desintermediation, deregulation, and industrial restructuring have helped to redefine the nature and importance of bank-client relationships (Schell, 1996). Directors or treasurers of companies often recognize that their relationship is with the bank account manager,...
Persistent link: https://www.econbiz.de/10008790421
In competitive industries, intensive and repeated innovation is a recognized necessity (Wheelwright and Clark, 1992; Le … Masson et al., 2010). Literature on innovation (Utterback, 1994; Henderson & Clark, 1990) distinguishes Dominant Design … revisions (radical innovations) from local improvements (incremental innovations). Regarding the innovation process management …
Persistent link: https://www.econbiz.de/10010548428
Universidade de La Rochelle (ULR) (France) in relation to the activities of innovation management, intellectual property (IP) and …, the legislation on innovation of each country, patents deposited and cases of technology transfer are presented. The … regarding the legislation on innovation, from the databases of the universities, and from an interview with the director of the …
Persistent link: https://www.econbiz.de/10010721441
can they manage and drive collective innovation? We first build on a review of the literature to highlight common core … innovation intermediaries by exploring the properties of a form of intermediary for which the degree of unknown is a key …
Persistent link: https://www.econbiz.de/10010820531
during the1990s. For those firms, innovation management no longer deals with introducing radically and totally new products …
Persistent link: https://www.econbiz.de/10008789648
field that needs exploration by researchers in product and services innovation: the design of the sales process. Furthermore …
Persistent link: https://www.econbiz.de/10008791488