Advertising competes for scarce consumer attention, so more profitable advertisers send more messages to break through the others' clutter. Multiple equilibria can arise: more messages in aggregate induce more "shouting to be heard", dissipating profit. Equilibria can involve a small range of...

Cet article rend compte d'une recherche sur l'utilisation de la messagerie électronique (e-mail) dans la relation de contrôle hiérarchique. Trois caractéristiques de cette NTIC (caractère quasicontractuel, large diffusion et convivialité) expliquent que l'e-mail soit un outil de...

In logistics, freight transportation is a major source of income in a country's economy. One of the most popular strategies is logistics sharing, which is a complex problem due to the involved stakeholders. Moreover, the current several transport operations are extremely expensive due to the...

The existing literature on Chief Knowledge Officers (CKOs) focuses on individual characteristics and organizational context but fails to convincingly address the issue of process dynamics in terms of effective and ineffective CKO moves and strategies. In order to address this gap we review...

This paper addresses the design problem of providing IT support to organizational knowledge creation within a geographical cluster. This study is based on a design science approach that serves to successfully introduce and implement a new IT artefact as a tool for interorganizational knowledge...

Knowledge management (KM) is playing an important role in commercial and academic activities, and people are usually armed with effective KM tools for implementation. On one hand, KM tools can facilitate KM activities; however, on the other hand, with the "explosion" of KM tools development,...

This article returns to a theme addressed in Vol. 8(1) October 2002: knowledge management and the problem of managing tacit knowledge. The article is primarily a review and analysis of the literature associated with the management of knowledge. In particular, it focuses on the works of a group...

In previous research work we defined a conceptual model of a one-stop public administration and we created a prototype to illustrate it. In parallel we participate in a European research project that is developing an integrated e-government platform. In order to do so the project consortium...

This paper explores the contribution of communal structures such as Communities of Practice (CoPs) on intraorganizational Knowledge Management (KM). First, we look at intraorganizational knowledge management and explore the role that information systems can play. We introduce the idea of...

This research shows that C-K Design Theory provides fruitful connections between New Product Development and Knowledge Management issues. Our purpose is to go a step further on the benefits of C-K Theory-based design tools for managing the upstream phases of innovative design processes. Based on...