This research deals with the process of business model innovation in services. Definitions and explanations of both … general innovation terminologies as well as specific service related once will be given and discussed. Moreover, reasons and … products can become innovative in services. …

field that needs exploration by researchers in product and services innovation: the design of the sales process. Furthermore … increasingly depend upon services and products are more and more related with sophisticated services that provides value for … we underline two scenarios to manage the launch of innovative product-related services. …

The strategic role of new product development and innovation makes design performance a central concern of managers … this article, we wish to question this tendency to equate projects and innovation. This tendency can, in fact, appear … engineering or basic research. We therefore believe that it can lead to improper use of the project format to manage innovation …

associated and involved so that potential innovation may be proposed. The concept of communities applied to services is proposed … networks and communities. Lead User's theory (LUT) focused mainly on the process by which user innovation may be transformed …, sports equipment or even medical instruments, very few experiences were reported for services. Thus, the specific …

L'étude de la gestion des temps et des délais dans les services communaux de deux mairies françaises innovantes permet … gestion des services et les activités plus spécifiquement liées au caractère public pour lesquelles le transfert instrumental …

L'étude de la gestion des temps et des délais dans les services communaux de deux mairies françaises innovantes permet … gestion des services et les activités plus spécifiquement liées au caractère public pour lesquelles le transfert instrumental …

, voire même du bien fondé d'une activité. Or en matière de services d'aide à domicile, les instruments d … activités, y compris dans les services sanitaires et sociaux. Au contraire, elle prend acte de cette évolution sans pour autant … services que l'on cherche à évaluer, dans toute sa complexité et dans toutes ses dimensions. …