Benoît-Moreau, Florence; Parguel, Béatrice - HAL - 2007
communication and its characteristics on brand equity. In this paper we draw on Keller's (2003) brand equity framework to derive … communication supports brand equity building. From a more specific standpoint, when the brand communicates on its societal … involvement, brand equity building depends on individual and situational variables, such as perceived congruency between the firm …