Reynaud, Bénédicte - HAL - 2005
routines and rules that are defined as incomplete since they come to their application. I analyse the role of routines in … 1992. This allows to study in what extent the new rule modifies the prevailing routines of work organisation. Based on team … interpretation is stabilised. Routines provide a pragmatic, local, and temporary solution to the incompleteness of rules. Since …