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Does Customer Satisfaction lead to Accurate Earnings Forecasts?
Casta, Jean-François; Ramond, Olivier; Ngobo, Paul-Valentin - HAL - 2009
This paper examines the usefulness of customer satisfaction to analysts when preparing their earnings forecasts. We draw on theory in marketing to predict how customer satisfaction should be associated with earnings forecasts and forecast errors. We assembled a dataset of companies studied in...
Persistent link: https://www.econbiz.de/10010535374
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Optimizing the date of an upgrading investment in a data network
Morlot, Frédéric; Fourestié, Benoît; Elayoubi, … - HAL - 2007
Due to the introduction of new services, the volume of data transferred in mobile networks is rapidly growing and operators periodically face the necessity to upgrade their network. Such upgrades allow them to increase the capacity and provide adequate Quality of Service (QoS). In this paper we...
Persistent link: https://www.econbiz.de/10009323275
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Comment optimiser l'achat de transport à valeur ajoutée ? Le cas de Roche Diagnostics France
Fanget, Coralie - HAL - 2013
Une entreprise qui fonde sa stratégie sur la différenciation par le haut se doit de respecter un certain nombre d'engagements permettant de légitimer sa position. En effet, sur un marché concurrentiel, un positionnement haut de gamme doit pouvoir se justifier aux yeux des clients par une...
Persistent link: https://www.econbiz.de/10010898934
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Is customer satisfaction a relevant metric for financial analysts?
Ngobo, Paul-Valentin; Casta, Jean-François; Ramond, Olivier - HAL - 2012
This study examines the effects of customer satisfaction on analysts' earnings forecast errors. Based on a sample of analysts following companies measured by the American Customer Satisfaction Index (ACSI), we find that customer satisfaction reduces earnings forecast errors. However, analysts...
Persistent link: https://www.econbiz.de/10010899211
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Hedonic and symbolic consumption perceived values: opportunities for innovators and designers in the fields of brand and product design
Mathews, Clarinda; Ambroise, Laure; Brignier, Jean-Marie - HAL - 2009
and today's innovation and design issues, we indicate theoretical and managerial implications emphasizing the interest of …
Persistent link: https://www.econbiz.de/10009401084
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Food safety, reputation and trade
Jaud, Mélise - HAL - 2011
I develop a simple dynamic model of reputation-based transactions between a buyer in one country and a supplier in another. I use the model to study the impact of a more stringent regulation on the buyer optimal purchase volume within an existing buyer-seller partnership. A more stringent...
Persistent link: https://www.econbiz.de/10009643224
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Consumers' behaviour towards food safety: A litterature review
Fontes, Maria Aguiar; Giraud-Héraud, Eric; Pinto, … - HAL - 2013
This paper deals with the actual expectations of consumers on food safety and their predictable behaviour in case of …
Persistent link: https://www.econbiz.de/10010899788
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Consumer preferences, aquaculture technology and the sustainability of fisheries
Regnier, Esther; Schubert, Katheline - HAL - 2013
This article analyzes the impact of aquaculture on wild fish stocks and on fish consumption, taking into account its dependence on reduction fisheries for the feeding of the farmed species and consumet preferences. The model includes the demand side and three sectors : and edible fish fishery...
Persistent link: https://www.econbiz.de/10010635180
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Do food scares explain supplier concentration ? An analysis of EU agri-food imports
Jaud, Mélise; Cadot, Olivier; Suwa-Eisenmann, Akiko - HAL - 2009
their agri-food products from a wider range of suppliers), while geographical concentration increases at the intensive … food alerts at the EU border that had never been exploited before. After coding it into HS8 categories, we regress the … incidence of food alerts by product on determinants including exporter dummies as well as HS8 product dummies. Coefficients on …
Persistent link: https://www.econbiz.de/10010899732
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The establishment of the High Level Panel of Experts on food security and nutrition (HLPE). Shared, independent and comprehensive knowledge for international policy coherence in fo...
Gitz, Vincent; Meybeck, Alexandre - HAL - 2011
Following the 2007-2008 food crisis, improvements of world food governance was at the centre of international … discussions, leaning towards a new Global Partnership for Agriculture, Food Security and Nutrition. In this process, the issue of … to the creation of the High Level Panel of Experts on food security and nutrition (HLPE). Here we describe the genesis …
Persistent link: https://www.econbiz.de/10010739094