Migration to, from, and across Jordan since the Palestinian exodus of 1948 has played a key role in the country's politics, economy, and society. These movements have several underlying, interacting patterns. The main ones are connected to regional geopolitics, the fluctuations of the oil...

The increasing importance of relational marketing in the service sector as underlined by several authors and particularly by Berry (1983) culminates in a new marketing orientation toward internal marketing, even suggesting a significant impact of the latter on service quality perception. Several...