Pt. 1. The change problem and its solution. Transforming organizations : why firms fail -- Successful change and the force that drives it -- pt. 2. The eight-stage process. Establishing a sense of urgency -- Creating the guiding coalition -- Developing the guiding coalition -- Developing a...

"This research book discusses the strategies, cases, and research surrounding business continuity throughout crises such as pandemics and analyzes business operations and the state of the economy during times of crisis and the leadership involved in recovery"--