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of change / Warren Bennis -- Embracing paradox: top-down versus participative management of organizational change, a … performance: the growth of change management and its role in creating new forms of business value / Terry Neill & Craig Mindrum …
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Introduction -- Step one: Increase urgency- getting people to say "let's do something" -- Step two: Build guiding teams- finding the right people to make change happen -- Step three: Get the vision right- seeing the future -- Step four: Communicate for buy-in- getting the message right and...
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