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The decision process : five key steps -- The context for success : setting the stage -- The framing challenge : what is … each option -- Make the decision : getting to agreement -- The uncertainty problem : and how to deal with it -- Human … foibles : waiting to ambush your decision -- Organizational traps : the madness and the wisdom of crowds -- Toward a smarter …
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Pt. 1. The change problem and its solution. Transforming organizations : why firms fail -- Successful change and the force that drives it -- pt. 2. The eight-stage process. Establishing a sense of urgency -- Creating the guiding coalition -- Developing the guiding coalition -- Developing a...
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