You can't always trust the numbers -- Spotting assumptions, estimates, and biases -- Why increase your financial intelligence? -- Profit is an estimate -- Cracking the code of the income statement -- Revenue : the issue is recognition -- Costs and expenses : no hard and fast rules -- The many...

The decision process : five key steps -- The context for success : setting the stage -- The framing challenge : what is the real problem? -- Alternatives : the source of superior solutions -- Evaluate the alternatives : finding the value of each option -- Make the decision : getting to agreement...