The essential evolution: personnel, human resources, talentship -- What is a decision science applied to talent? -- The HC bridge framework: pivot-points in impact, effectiveness, and efficiency -- Impact: finding the strategy pivot-points -- Impact: linking strategic pivot-points to...

Pt. 1. The change problem and its solution. Transforming organizations : why firms fail -- Successful change and the force that drives it -- pt. 2. The eight-stage process. Establishing a sense of urgency -- Creating the guiding coalition -- Developing the guiding coalition -- Developing a...

Negotiation and the HR professional -- The HR professional as negotiation agent -- Types of negotiation -- The importance of relationships -- Four key concepts -- Preparing for a negotiation -- Negotiation strategies -- Frequently asked tactical questions -- Manipulative negotiation ploys --...