Pt. 1. The change problem and its solution. Transforming organizations : why firms fail -- Successful change and the force that drives it -- pt. 2. The eight-stage process. Establishing a sense of urgency -- Creating the guiding coalition -- Developing the guiding coalition -- Developing a...

Minds viewed globally: a personal introduction -- The disciplined mind -- The synthesizing mind -- The creating mind -- The respectful mind -- The ethical mind -- Conclusion: toward the cultivation of the five minds