"Software process reengineering has become highly visible over the past several years. Efforts are being undertaken by organizations of all types and sizes as they attempt to deal with the challenges of quality, complexity and competitiveness. As an emerging technology, the effectiveness and...

"This book links the theoretical foundation of the "lessons learned" approach with current tools and evidence-based research in support of organizational development, outlining best practices and emerging research in organizational learning"--Provided by publisher.