"This book provides an interdisciplinary treatment of issues raised by climate change in connection with its implications for society, environment and economy, particularly at the company and the supply chain levels"--Provided by publisher.

1. Developments in purchasing and supply chain management and logistics -- 2. Strategic purchasing management -- 3. Purchasing policy -- 4. Quality management and customer service -- 5. Supply chain management -- 6. Managing the supply chain function -- 7. Operating environments -- 8....

"This book is concentrated on the key players of the outsourcing paradigm; the organizations that provide logistics services, the Third Party Logistics (3PL's), as well as their clients, presenting and promoting the lessons learned by their cooperation"--Provided by publisher.

"This book provides comprehensive coverage of automated supply chain management offering research, methodologies, and frameworks for researchers, graduate students, and management professionals interested in the incorporation of information systems to better support supply chain...

"Successful Strategies in Supply Chain Management provides the tools and techniques for organizations to streamline their supply chain. From acquiring resources to distribution outlets, this book touches on all phases of the supply chain, giving readers the assets they need to obtain that...

"The focus of the book is on managing innovation through bridging gaps created from theories, relative advantages or competitiveness, social differences, and innovation capability and performance"--Provided by publisher.

1. IT service quality management / Dieter Spath, Wilhelm Bauer, Claus-Peter Praeg -- 2. e-Service quality / Jose Barrutia, Ainhize Gilsanz -- 3. Methods for service quality assurance / Manfred Bruhn -- 4. Quality management for IT services / Astrid Köhler, Ulrike Vauth -- 5. Comparison and...