"This book is a comprehensive look at all aspects of production management, delivery and consumption of e-services, self services, and mobile communication including business-to-business, business-to-consumer, government-to-business, government-to-consumer, and consumer-to-consumer...

"This book brings together different perspectives on the understanding of e-service and mobile communication and their effect on the fields of marketing, management and information systems"--Provided by publisher.

"This book provides a comprehensive analysis of issues related to agent design, implementation, integration, deployment, evaluation, and business value; it presents research results and application of agents and other intelligent information technologies in various domains. It offers intelligent...

"This collection compiles research to drive further evolution and innovation of these next-generation technologies and their applications, of which the scientific, technological, and commercial communities have only begun to scratch the surface. It is an essential reference acquisition for any...

"This book brings together current practices and innovations in the management and processing of diverse big data sets through technological integration, focusing on concepts such as semantic technologies, open source tools, and soft computing"--Provided by publisher.