1. A meta-analysis of the direction and state of sociotechnical research in a range of disciplines / Elayne Coakes, Jim Coakes -- 2. My top 10 lessons on lessons learned systems / Jay Liebowitz -- 3. Leadership can bridge the user-developer gap / David Tuffley -- 4. Socially-aware design /...

"This book provides a practical and comprehensive forum for exchanging research ideas and down-to-earth practices which bridge the social and technical gap within organizations and society at large"--Provided by publisher.