1. E-consumer behaviour / M. Bourlakis, S. Papagiannidis, Helen Fox -- 2. Putting the human back into e-business / Khalid Aldiri, Dave Hobbs, Rami Qahwaji -- 3. The driving forces of customer loyalty / T. Cheng, L. Lai, A. Yeung -- 4. E-business decision making by agreement / William Tastle,...

"This book provides a wide range of interesting and novel approaches to the relationship between technology and humans. It can be used for teaching as well as for research purposes; it contains insights that are of relevance for social and organizational use of information and communications...