"This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing"--Provided by publisher.

Process and productivity improvement in agile software development with process libraries: case study / Hugo A. Mitre, Leonardo Bermon-Angarita -- Technique for risk identification of software acquisition and information technologies / Gloria Piedad Gasca-Hurtado, Jaime Alberto Echeverri Arias,...