"This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing"--Provided by publisher.

This book brings together high quality concepts closely related to organizational learning, knowledge workers, intellectual capital, virtual teams and will include the methodologies, systems and approaches needed to create and manager knowledge-based organizations of the 21st Century.

"This book links the theoretical foundation of the "lessons learned" approach with current tools and evidence-based research in support of organizational development, outlining best practices and emerging research in organizational learning"--Provided by publisher.