"This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies"--Provided...

"This book presents a detailed discussion of present educational principles and policies, and their impact on the effectiveness of education in a multi-national context, bridging the gap between the fields of business and education"--Provided by publisher.

"This book addresses East Central Europe's (ECE), the Baltics', and Russia's increasingly important roles as emerging markets and competitive economic players in the European region"--Provided by publisher.