, business management, risk management, and customer relationship management, and offers research to aid the successful …"This book examines the various myriads of technical and organizational elements that impact services management …1. Introduction to banking technology and management / Vadlamani Ravi -- 2. Service quality in banks / Carlo Porto …

-organizational systems: theory and selected examples in supply management / Michael Essig and Raphael Boerner -- 5. Trust and transaction …1. Evolution of inter-organizational information systems on long timescales: a practice theory approach / Kai Reimers … resistance theory in public electronic procurement / Kishor Vaidya ... [et al.] -- 3. Theoretical foundations of inter …

enable advanced business process management in various enterprises"--Provided by publisher. …1. Business-oriented process management / Ming-Chien Shan -- 2. Business process portfolio management: a strategic …. Building semantic business process space for agile and efficient business processes management: ontology-based approach …

-Oriented Technology Planning and Management Process / James I. Penrod, Ann F. Harbor -- Chapter V. Development of an Information Kiosk for …

. Specification of context for management of service-oriented systems with WS-Policy4MASC / Vladimir Tosic, Rasangi Karunaratne …

security risk management: challenges and potential solutions / Stefan Fenz -- On interoperability failures in ws-security : the … management / Martin Wolf …

"This book provides a comprehensive look at the development of actor-network theory itself, as well as case studies of … actor network theory / Lorna Uden, Janet Francis -- 3. The need for rich theory to realize the vision of healthcare network … actor network theory and its implication on ICT research / Amany Elbanna -- 10. Linux kernel developers embracing authors …

needs / Aida Varela and Marilene Lobo -- 6. Understanding user attitudes toward information systems: a grounded theory …. Metadata for information retrieval in archives / Vicent Giménez Chornet -- 10. Management systems of user interfaces …-Solís and Guadalupe Vega-Díaz -- 12. Cultural Management 2.0 / Margarita Cabrera Méndez -- 13. Coagmento: a case study in …

through overlay routing, bandwidth management and dynamic trans-coding / Maarten Wijnants ... [et al.] -- 11. Web distributed …-aware proactive energy management in hard real-time systems: a motivational case study / Satyakiran Munaga, and Francky Catthoor -- 14 …