, business management, risk management, and customer relationship management, and offers research to aid the successful …"This book examines the various myriads of technical and organizational elements that impact services management …1. Introduction to banking technology and management / Vadlamani Ravi -- 2. Service quality in banks / Carlo Porto …

-- Antecedents to job success in business process management: a comparison of two models / Richard J. Goeke, Yvonne L. Antonucci …-Jang Jih -- Success of public knowledge management in the light of the Rossian ethics / Mehdi Shami Zanjani, Hossein Dabbagh … neglected human factor for information security management / Xin (Robert) Luo ... [et al.] -- A decision table for the cloud …

-Oriented Technology Planning and Management Process / James I. Penrod, Ann F. Harbor -- Chapter V. Development of an Information Kiosk for …

: Models and Formal Transformations / Z. M. Ma -- Analysing Transformations in Performance Management / Bernd Wondergem …

-task computing / Ioan Raicu ... [et al.] -- 3. Micro-services: a service-oriented paradigm for scalable, distributed data management …. Butt and Xiaosong Ma -- 5. Metadata management in petashare distributed storage network / Ismail Akturk, Xinqi Wang and … scheduling and management techniques for data-intensive application workflows / Suraj Pandey and Rajkumar Buyya -- 8. Data …

"This book provides a comprehensive look at the development of actor-network theory itself, as well as case studies of … actor network theory / Lorna Uden, Janet Francis -- 3. The need for rich theory to realize the vision of healthcare network … actor network theory and its implication on ICT research / Amany Elbanna -- 10. Linux kernel developers embracing authors …

compliance of IT security solutions: a structured approach using diffusion of innovations theory / Heiko Rossnagel and Jan …-Medina and Mario Piattini -- 7. Information security and management in social network / Alkesh Patel and Ajit Balakrishnan -- 8 …13. Information security management systems cybernetics / Wolfgang Boehmer -- 14. Fraud and identity theft issues …

through overlay routing, bandwidth management and dynamic trans-coding / Maarten Wijnants ... [et al.] -- 11. Web distributed …-aware proactive energy management in hard real-time systems: a motivational case study / Satyakiran Munaga, and Francky Catthoor -- 14 …