, business management, risk management, and customer relationship management, and offers research to aid the successful …"This book examines the various myriads of technical and organizational elements that impact services management …1. Introduction to banking technology and management / Vadlamani Ravi -- 2. Service quality in banks / Carlo Porto …

enable advanced business process management in various enterprises"--Provided by publisher. …1. Business-oriented process management / Ming-Chien Shan -- 2. Business process portfolio management: a strategic …. Building semantic business process space for agile and efficient business processes management: ontology-based approach …

-- Antecedents to job success in business process management: a comparison of two models / Richard J. Goeke, Yvonne L. Antonucci …-Jang Jih -- Success of public knowledge management in the light of the Rossian ethics / Mehdi Shami Zanjani, Hossein Dabbagh … neglected human factor for information security management / Xin (Robert) Luo ... [et al.] -- A decision table for the cloud …

-Oriented Technology Planning and Management Process / James I. Penrod, Ann F. Harbor -- Chapter V. Development of an Information Kiosk for …

/ Farhana H. Zulkernine, Pat Martin -- Electronic Risk Management / Tapen Sinha, Bradly Condon -- Organizational Culture for … Success / Murray E. Jennex, Lorne Olfman -- Building IT Risk Management Approaches: An Action Research Method / Jakob Holden … the management and utilization of information technology. Containing over 30 chapters from authors across the globe, these …

information systems investments / Charlene Dykman -- 9. Enhancing project management as an instrument for costing and controlling … Pendegraft, Jerry Wegman -- 11. Graduate programs in project management / Daniel Brandon …

, comprising such topics as collaborative technologies, resource-based view strategy, structuration theory, synchronous and …

-based approaches to process management, semantic Web services, data mining techniques, engineering software technologies, and scalable …-based approach to process management in e-learning environments / Hokyin Lai, Minhong Wang, Jingwen He, Huaiqing Wang -- 6. Inference …

and social contexts, such as the individuals, groups, organizations and their management - addressing both descriptive and …. The convergence theory on ICT, society, and human beings / Gunilla Bradley -- 4. An 'Ekistics' for information and … communication technologies / William McIver -- 5. Gunilla Bradley's 'good society' and structuration theory / Larry Stillman, Tom …