outsourcing of customer services / Piyush Sharma, Rajiv Mathur, Abhinav Dhawan -- IT offshoring : a German perspective / Michael … / Felix R. Doldán Tié ... [et al.] -- Emerging legal challenges in offshore outsourcing to IT-enabled services / Arjun K. Pai …Development of outsourcing theory and practice : a taxonomy of outsourcing generations / Glauco De Vita, Catherine L …

in intellectual property scholarship, such as normative intellectual property theory and the legal infrastructure for …'s understanding of intellectual property theory and show how it can help us to grapple with the proper allocation of property rights …

. Transactional properties of complex Web services / Li Li, Chengfei Liu, Xiaohui Zhao, Junhu Wang -- 3. Demand driven Web services …12. Process-oriented information modeling and exchange paradigm for the support of complex after sales services with …. Online-oriented service quality / Samar Swaid, Rolf Wigand -- 14. Business models for insurance of business web services …

services from e-commerce and agent technology researchers, academicians, and practitioners with an overview and references to …Comparison-Shopping Services and Agent Design: An Overview / Yun Wan -- The Next Generation of Shopbots: Semantic … Interoperability and Personalization / Maria Fasli -- A Mediation Architecture for Global Comparison Services / Hongwei Zhu, Stuart E …

Decision support fundamentals -- Mathematical preliminaries -- Preferences-based performance measurement models … -- Elements of utility theory -- Elements of stochastic programming -- Stochastic utility evaluation -- A Preferences … function, and control design of complex cultivation process -- Personalized e-learning systems -- Decision support in bird …

"This book presents a collection of the latest research in decision management support systems and applies those … systems engineering for the development of decision making support systems (DMSS): an analysis of system development … decision-making support systems / Manuel Mora ... [et al.] -- Ontology engineering the "whats," "whys," and "hows" of data …

Redesign in a State Social Services Agency: A Case Study / Jean-Pierre Kuilboer, Noushin Ashrafi -- Chapter IX. Reengineering …

Network Theory (ANT) to model and interpret an electronic market / Murat Baygeldi, Steve Smithson -- 6. An explanatory … approach to the ASP industry evolution where IT services move from p-service to e-service / Dohoon Kim -- 7. Management of …

, organizations, competition, products, services, technologies, people and economy. …