Kosaka, Michitaka (ed.); Shirahada, Kunio (ed.) - 2014
New trends in service science and education for service innovation / Michitaka Kosaka, Kunio Shirahada -- A concept of a service field and its applications to create service value / Michitaka Kosaka, Jing Wang, Weiwei Han, Qi Zhang -- Modeling of service value creation based on multidisciplinary...