1. Effective implementation of sales-based CRM systems: theoretical and practical issues / George J. Avlonitis and Nikolaos G. Panagopoulos -- 2. The goals of customer relationship management / Ronald E. Goldsmith -- 3. Global account management (GAM): creating companywide and worldwide...

"Globalization, along with its digital and information communication technology counterparts, including the Internet and cyberspace, may signify a whole new era for human rights, characterized by new tensions, challenges, and risks for human rights, as well as new opportunities. Human Rights and...

"This book provides theoretical and practical approaches to the digital economy, increasing people's awareness on what the digital economy is and exactly what competitive advantages exist to provide information technology and innovation as its main resources"--Provided by publisher.

"This book pushes through the boundaries of current research to introduce the concept of an energy management information system, exploring the role of energy for sustainable development"--Provided by publisher.

The evolution of ICT institutions in Thailand and Malaysia / Nicholas Maynard -- Moving with time and strategy: India and Bangladesh's development in the era of ICTs / Sandeep Bhaskar -- E-government's role in poverty alleviation: case study of South Africa / Stephen M. Mutula -- Capacity...

Technology innovation adoption and diffusion: a contrast of perspectives / Michael Workman -- IT/IS readiness maturity model / Mustafa Alshawi, Hafez Salleh -- RFID and labor management systems selection in the logistics industry / Cheryl A. Tibus, Linda L. Brennan -- Adoption of a new online...

Design and implementation of the embed computer based on CompactPCI express bus / Feng Guo ... [et al.] -- Niche genetic algorithm based on sexual reproduction and multimodal function optimization problem / Yulong Tian ... [et al.] -- Coordination performance evaluation of supply logistics in...

"This book provides coverage on strategic green issues and practices for competitive advantage and cost savings in modern organizations and business sectors enabling them to reach their environmental goals"--Provided by publisher.