Presents the theoretical and empirical research on the business value of information technology, as well as the use of management of information technology for increasing organizational performance and gaining strategic advantages. The betterment of information technology payoff and information...

"The objectives of the proposed book are to provide techniques and tools appropriate for building application portfolios and develop strategies that increase financial performance"--Provided by publisher.

Strategic information systems have emerged as one of the most effective applications of information technology in support of the strategic management of organizations. Cases on Strategic Information Systems presents a wide range of the most current issues, challenges, problems, opportunities,...

This book blends theory and practice to provide practical knowledge and guidelines to enterprises wishing to understand the importance of managing documents to their operations along with presentation of document content to facilitate business planning and operations support. This book gives...

This book addresses the emergent research and development issues for the most-advanced enterprise organizational paradigm of today's world: the virtual enterprise paradigm. Virtual enterprise is characterized as a dynamic agile network of independent enterprises sharing all resources, including...

1. IT service quality management / Dieter Spath, Wilhelm Bauer, Claus-Peter Praeg -- 2. e-Service quality / Jose Barrutia, Ainhize Gilsanz -- 3. Methods for service quality assurance / Manfred Bruhn -- 4. Quality management for IT services / Astrid Köhler, Ulrike Vauth -- 5. Comparison and...

"This book provides a broad working knowledge of all the major security issues affecting today's enterprise IT activities. Multiple techniques, strategies, and applications are thoroughly examined, presenting the tools to address opportunities in the field.It is an all-in-one reference for IT...

"This book presents business-technology alignment processes, interaction processes, and decision making processes, in order to help the reader study information technology from a dynamic, rather than a static, perspective. By introducing two simple tools from system dynamic modeling - causal...

The technological innovation of information technology is driving businesses and organizations to reassess their structures and processes to achieve a higher level of efficiency and effectiveness using IT. In this ongoing process, the wisdom and experiences of other organizations can be a...

Cases on Information Technology Planning, Design and Implementation brings together a variety of real-life experiences showing how other companies and organizations have successfully, or not so successfully, planned, designed, and implemented different applications using information technology....