"This book provides an advanced, state-of-the-art understanding of the links between the knowledge assets dynamics and the business value creation, focusing on the theory, models, approaches, methodologies, tools and techniques for measuring and managing organizational knowledge assets dynamics...

This book brings together high quality concepts closely related to organizational learning, knowledge workers, intellectual capital, virtual teams and will include the methodologies, systems and approaches needed to create and manager knowledge-based organizations of the 21st Century.

"This book explains the interrelationships among different intellectual capital elements and their value creation consequences through support from emerging technologies services, business processes and strategic decisions"--Provided by publisher.

1. The panorama of information systems quality / Evan Duggan, Han Reichgelt -- 2. An overview of software quality concepts and management issues / Alain April, Claude Laporte -- 3. The different views of software quality / Bernard Wong -- 4. Making real progress with the requirements defects...