"This book provides fundamental clues about the direction forward in electronic government needed to achieve even greater value from websites and assist the continuing transformation of governmental interaction with citizens"--Provided by publisher.

1. Principles and guidelines for task design in CMC learning / Klaus Brandl -- 2. Interaction in Google Wave sends chat rooms out with the tide / Linda Jones -- 3. The effect of feedback in teaching Thai as a foreign language / Maliwan Buranapatana and Felicia Zhang -- 4. Teaching French...

Chapter 12. Technology-related privacy concerns: an emerging challenge / Cliona McParland, Regina Connolly -- Chapter 13. Fear of flying and virtual environments: an introductory review / Giovanni Vincenti -- Chapter 14. A context-based approach for supporting knowledge work with semantic...