"This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing"--Provided by publisher.

This book presents several frameworks that facilitate the implementation of a KM initiative and its on-going management so that pertinent knowledge and information are always available to the decision maker, and that the organization may always enjoy a sustainable competitive advantage.

"This book offers academians and practitioners an illustration of the importance of tacit knowledge to an organization, presenting a means to measure and track tacit knowledge in individuals and recommendations on firm attributes and their ideal utilization of the tacit knowledge...

1. In love and war / Esyin Chew, David Turner, Norah Jones -- 2. Hybridizing online learning with external interactivity / Donna Morrow, Richard Bagnall -- 3. Using metanotation as a tool for describing learning systems / Philip Barker -- 4. A tabular approach to outcome-based course planning...

"This book explores the impact of Web-based technology on the design, implementation and evaluation of the learning and teaching process, as well as the development of new activities, relationships, skills, and competencies for the various actors implied in such processes"--Provided by publisher.