Gao, Yuan (contributor) - 2005
perceived complexity and their impacts on internet communication / Qimei Chen -- VIII. Personalization systems and their …I. e-Search / Kuan-Pin Chiang, Ruby Dholakia, Stu Westin -- II. Information search on the internet / Byung-Kwan Lee … customers / Manlio Del Giudice -- XVII. Internet markets and e-loyalty / Changsoo Sohn, Dong-Il Lee -- XVIII. Web systems design …