1. A meta-analysis of the direction and state of sociotechnical research in a range of disciplines / Elayne Coakes, Jim Coakes -- 2. My top 10 lessons on lessons learned systems / Jay Liebowitz -- 3. Leadership can bridge the user-developer gap / David Tuffley -- 4. Socially-aware design /...

1. E-service customization: the provider perspective -- 2. E-service customization: the consumer perspective -- 3. Technologies for e-service customization -- 4. E-service composition -- 5. Service customization strategies -- 6. Business processes design for service customization -- 7. Case...

"This book provides an advanced, state-of-the-art understanding of the links between the knowledge assets dynamics and the business value creation, focusing on the theory, models, approaches, methodologies, tools and techniques for measuring and managing organizational knowledge assets dynamics...

"This book provides an overview of theoretical and empirical research on knowledge management generation in the Web 2.0 age, highlighting knowledge management evolution with a global focus and investigating the impact knowledge management 2.0 has on business models, enterprise governance and...

"In today's networked societies, a key factor of the social and economic success is the capability to exchange, transfer, and share knowledge. This book provides research on the topic providing a foundation of an emerging and multidisciplinary field"--Provided by publisher.

Case Studies in Knowledge Management provides case-based lessons learned from several examples of actual applications of knowledge management in a variety of organizational and global settings. A variety of KM issues are explored, including issues associated with building a KMS, organizational...

This book brings together high quality concepts closely related to organizational learning, knowledge workers, intellectual capital, virtual teams and will include the methodologies, systems and approaches needed to create and manager knowledge-based organizations of the 21st Century.

"This book explores the process of knowledge formation and how humans generate complex constructs from their sensorial inputs. It also describes how we store and utilize this complex knowledge in organizational and technological systems that allow us to communicate, generate and manage social...

In the new millennium, the competence of most organizations will depend on innovative deployment of new technologies for effectively managing knowledge networks for organizational performance. Many such "virtual" organizations using information and knowledge as their fundamental bases are...

Is Knowledge Management Really an Oxymoron? Unraveling the Role of Organizational Controls in Knowledge Management / Yogesh Malhotra -- Strategically-Focused Enterprise Knowledge Management / Robert J. Mockler, Dorothy G. Dologite -- Knowledge Mapping / Jay Liebowitz -- Knowledge Management...