"This book explores the chaos and complexity theory and its relationship with the understanding of the natural chaos in the business environment and utilizing these theories to aid in comprehending the development of businesses as a complex adaptive system"--Provided by publisher.

Mountains of business data are piling up in organizations every day. These organizations collect data from multiple sources, both internal and external. These sources include legacy systems, customer relationship management and enterprise resource planning applications, online and e-commerce...

"This book demonstrates how to implement e-management and competency models in companies, offering perspectives on the impact of integrated e-human resource policies and provides recommendations for addressing the shift from traditional human resource policies to new perspectives"--Provided by...

"This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies"--Provided...

1. Web-enabled technologies assessment and management / Mehdi Khosrow-pour, Nancy Herman -- 2. Developing applications for the web / Nancy Russo -- 3. Planning for effectiveness web-based commerce application development / Ming-te Lu, W. Yeung -- 4. Managing web technologies acquisition,...

With such easy access to the Internet and the opportunity for organizations to reach other organizations and individuals around the world faster and more efficiently, modern organizations are rapidly becoming a part of the virtual community. This book presents a comprehensive collection of...

"This book is a pivotal reference source that discusses the current trends, technologies, and ethics associated with knowledge management. Featuring comprehensive coverage on a spectrum of topics, such as leadership roles in knowledge sharing, knowledge governance, electronic resources for...

The tremendous growth of the Internet is successfully making a variety of e-services a part of citizens' everyday life. E-services such as: Web-banking, Web shopping, e-learning, e-healthcare, and e-government, are available in most countries around the world. This book provides an overview of...

This book aims at tying trust to knowledge management (KM). It highlights the complexity of the invisible phenomenon of trust challenged by the global economy. Fresh insights, novel theoretical frameworks, and empirical results and ideas for future research are presented that differ from those...

"This book investigates the impact of anonymity and its effects on online identity and learning, and reveals issues of authenticity and trust, which are at the heart of online learning"--Provided by publisher.