"This book provides a broad working knowledge of all the major security issues affecting today's enterprise IT activities. Multiple techniques, strategies, and applications are thoroughly examined, presenting the tools to address opportunities in the field.It is an all-in-one reference for IT...

1. IT service quality management / Dieter Spath, Wilhelm Bauer, Claus-Peter Praeg -- 2. e-Service quality / Jose Barrutia, Ainhize Gilsanz -- 3. Methods for service quality assurance / Manfred Bruhn -- 4. Quality management for IT services / Astrid Köhler, Ulrike Vauth -- 5. Comparison and...

The technological innovation of information technology is driving businesses and organizations to reassess their structures and processes to achieve a higher level of efficiency and effectiveness using IT. In this ongoing process, the wisdom and experiences of other organizations can be a...

Cases on Information Technology Planning, Design and Implementation brings together a variety of real-life experiences showing how other companies and organizations have successfully, or not so successfully, planned, designed, and implemented different applications using information technology....

The pervasive use of technology in business organizations has created a critical dependency on IT that calls for a specific focus on IT governance. This book presents insight gained through literature reviews and case studies to provide practical guidance for organizations that want to start...

"This book explores the severity of the threats at personal, business, governmental and societal levels; as well as what can be done to enhance security at these different levels. It covers topics such as: malware, criminal and strategic hacking, botnets, innovative cyber-attacks, cyber...

"This book is written for professionals who want to improve their understanding about how to bridge the gap between cryptographic theory and real-world cryptographic applications and how to adapt cryptography solutions to emerging areas that have special requirements"--Provided by publisher.

Provides broad coverage of technical and socio-economic perspectives for utilizing information and communication technologies and developing practical solutions in cyber security, cyber crime and cyber forensics.

"This book investigates the impact of anonymity and its effects on online identity and learning, and reveals issues of authenticity and trust, which are at the heart of online learning"--Provided by publisher.

"This book details the latest and most important advances in security standards, introducing the differences between information security (covers the understanding of security requirements, classification of threats, attacks and information protection systems and methodologies) and network...