"This book provides an overview of theoretical and empirical research on knowledge management generation in the Web 2.0 age, highlighting knowledge management evolution with a global focus and investigating the impact knowledge management 2.0 has on business models, enterprise governance and...

"This book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing"--Provided by publisher.

"This book combines comprehensive research related to e-collaboration in modern organizations, emphasizing topics relevant to those involved in initiating and managing distributed projects. Providing authoritative content, it describes issues that have implications for distributed project...

This book addresses the emergent research and development issues for the most-advanced enterprise organizational paradigm of today's world: the virtual enterprise paradigm. Virtual enterprise is characterized as a dynamic agile network of independent enterprises sharing all resources, including...

The advances of the WWW have dramatically increased the need for efficient and flexible mechanisms to provide integration methods for multiple information sources, which has caused a need for a careful integration of the concepts and systems. It is of great importance for issues and concerns to...

"This book summarizes the state of the art in the emergent field of Corporate Environmental Management Information Systems, showing researchers, managers, engineers and information technology specialists how to develop and implement effective CEMIS"--Provided by publisher.

1. IT service quality management / Dieter Spath, Wilhelm Bauer, Claus-Peter Praeg -- 2. e-Service quality / Jose Barrutia, Ainhize Gilsanz -- 3. Methods for service quality assurance / Manfred Bruhn -- 4. Quality management for IT services / Astrid Köhler, Ulrike Vauth -- 5. Comparison and...

"This book provides a comprehensive compilation of knowledge covering state-of-the-art developments and research, as well as current innovative activities in data warehousing and mining, focusing on the integration between the fields of data warehousing and data mining, with emphasis on the...

"This book focuses on performance and dependability issues associated with service computing and these two complementary aspects, which include concerns of quality of service (QoS), real-time constraints, security, reliability and other important requirements when it comes to integrating...

"This book presents an overview of current developments in cloud computing concepts, architectures, infrastructures and methods, focusing on the needs of small to medium enterprises"--Provided by publisher.