"This book tells readers how technologies and business models are converging, and looks at technology and business holistically, arguing that it's no longer possible to think about business or technology without simultaneously thinking about the other"--Provided by publisher.

"This book is a comprehensive collection addressing managerial and technical aspects of customer-centric knowledge implementation, contributing to the dynamic and emerging fields of organizational knowledge management, customer relationship management, and information and communication...

"This book focuses on the technical planning of power systems, taking into account technological evolutions in equipment as well as the economic, financial, and societal factors that drive supply and demand and have implications for technical planning at the micro level"--Provided by publisher.

"This book combines comprehensive research related to e-collaboration in modern organizations, emphasizing topics relevant to those involved in initiating and managing distributed projects. Providing authoritative content, it describes issues that have implications for distributed project...

E-Collaboration promotes interaction between people over the Internet, and is vital in virtual organization arrangements where people co-exist or work together, independent of time and location. E-Collaborations and Virtual Organizations covers a broad range of topics, from underlying...

This book is a collection of recent essays offering fresh perspectives on the scope and future of intellectual property rights. The tripartite division of the book is designed to make this inter-disciplinary topic more accessible and intelligible to readers of diverse backgrounds. Part I...

An overview of service level agreements / Nicholas B. Beaumont -- Understanding consumer reactions to offshore outsourcing of customer services / Piyush Sharma, Rajiv Mathur, Abhinav Dhawan -- IT offshoring : a German perspective / Michael Amberg, Martin Wiener -- Information systems/information...

"This book assists those interested in and responsible for the management of major change within organizations, and provides the theories and values that should be adhered to in order to achieve that change successfully and effectively"--Provided by publisher.

Knowledge management captures the right knowledge, to the right user, who in turn uses the knowledge to improve organizational or individual performance to increase effectiveness. Strategies for Knowledge Management Success: Exploring Organizational Efficacy collects and presents key research...

"This book deals with risk management in enterprise network formations, stressing the importance of risk management in enterprises organized in networks followed by the presentation of the researcher suggested approaches which most of the time emphasizes in a supply chain"--Provided by publisher.